Improved Speech Recognition

Today we are happy to share something that we know will make a big difference for the experience in Klang.ai.

We have updated our speech recognition in Klang.ai. Understanding not just what is said but who says it is one of the most difficult problems we work with. Audio is a tricky problem and in interviews we often see situations where the conversation is filled with filler words and where people talk over each other in the conversation. This tends to create situations where the text melts together in each segment.

Our newest AI model has been loaded with superpowers to tackle exactly these challenges. The accuracy has shot up from about 90% to 99.2%!

This means that almost every "oops, now we talked over each other" moment is captured, which makes the flow in the conversation clearer. This makes the transcription better, which in turn lifts the quality of our summaries and subsequent analyses.

As always, keep giving us feedback so we can continue to grow and improve Klang.ai together.

/ Niklas from the Klang.ai team