Klang automatically documents customer calls, witness statements, and claims cases with full traceability from claim to decision. Built to handle confidential investigation conversations securely.
The investigation summarizes customer calls, witness statements, and damage descriptions. Automatic timestamps and speaker recognition provide full traceability.
The investigation summarizes customer calls, witness statements, and damage descriptions. Automatic timestamps and speaker recognition provide full traceability.
Verify damage extent with independent assessment
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Insurance investigations require precision—customer calls, witness statements, claims. Klang captures every word and makes it searchable, so you can focus on assessment instead of documentation.
Upload or record live. Klang transcribes customer calls, witness statements, and claims conversations automatically—with speaker recognition and timestamps for every statement.
Find exactly what the customer said and when—across the entire case. Search for specific phrases in 3-hour interviews or compare witness statements to identify discrepancies.
Find the customer's or witness's exact words from conversations—with timestamp and context. Quote directly in decision letters or internal documentation. Every quote verifiable via audio link.
Klang operates entirely under European regulations and keeps your data strictly protected from external influence and extraterritorial laws.
Designed for insurance investigators—with focus on traceability, searchability, and efficiency
Automatic documentation makes transcripts ready immediately after calls. Reduces time from claim to decision—investigators focus on analysis, not note-taking.
Compare witness statements and customer accounts from multiple sources. Search for exact phrasing in 3-hour interviews. Identify discrepancies that matter for the assessment.
Every quote includes timestamp, context, and audio link. Strengthen decision basis with exact words from customer or witness—defensible in appeals and disputes.
Analyze claims history over months. Searchable archives make it easy to find recurring risks and potential fraud in previous cases.
Klang handles the documentation. You handle the work that matters.