How Lindahl uses Klang in dispute resolution

When the law firm Lindahl's dispute resolution team handled a major arbitration case with several days of court proceedings, hearings, and depositions, they faced a familiar challenge: how do you document everything that's said with the precision required in legal practice?

Using Klang, the lawyers could pinpoint exactly what was said during depositions—with timestamps, speakers, and context. They could reference witness statements with high accuracy, which provided greater credibility than opposing counsel's general arguments. The result was a favorable outcome for the client, where precise documentation combined with legal expertise.

The challenge: When every word counts

For law firms like Lindahl, time is a scarce resource. Manual note-taking and transcription of client meetings, depositions, and witness statements took valuable time away from what really matters: legal analysis and client advisory.

Martin Stenberg, Legal Specialist – Knowledge & Innovation at Lindahl, describes the challenge:

We faced significant challenges with the time-consuming nature of manual note-taking and transcription of client meetings, depositions, and other discussions, which consumed valuable billable hours.

Particularly problematic was that the firm often couldn't transcribe all audio content during proceedings, which limited their ability to comprehensively process and analyze all available information.

Lindahl tested Microsoft's built-in transcription feature in Teams, but it didn't meet the high precision standards required for dispute resolution and litigation.

The solution: The precision lawyers need

When Lindahl chose Klang, several factors made the difference:

Accuracy in legal terminology. Klang handles complex Swedish legal language with high precision—up to 96% transcription quality.

Data security that meets requirements. As a law firm, confidentiality is critical. Klang's European hosting, ISO 27000 certification, and option for end-to-end encryption with BYOK met Lindahl's high security requirements.

Practical features that work. Automatic notes, searchable transcripts, and seamless playback made the tool fit into lawyers' daily work.

Implementation was smooth. Klang integrated with Microsoft Teams, Lindahl's primary meeting platform, enabling seamless transcription of meetings directly in their existing workflow.

The result: More time for legal analysis

Since implementation, Lindahl has seen concrete improvements in how the dispute resolution team works:

Higher quality case preparation. Transcriptions are available immediately after meetings, which accelerates preparations and reduces the need for manual corrections.

More time for what matters. Lawyers report increased satisfaction because they can spend more time on legal analysis and client advisory instead of administrative tasks.

Enhanced strategic work. The searchable transcripts make it easy to find specific discussions or commitments during lengthy proceedings, facilitating post-meeting reviews and strategic case development.

Klang has allowed our lawyers to focus more on what they do best—providing exceptional legal advice to our clients and resolving their legal disputes in the most favorable way possible.

An unexpected advantage: Searchable archives

One benefit Lindahl didn't anticipate was the enhanced ability to conduct thorough post-meeting reviews. The searchable transcripts allow lawyers to quickly locate specific discussions or commitments made during lengthy proceedings, which has proven valuable for case strategy development and follow-up actions.

For lawyers handling major disputes with months of client conversations, this means they can create searchable archives and find central issues directly, instead of listening through hours of recordings.

What's next?

Lindahl is now evaluating whether more teams within the firm could benefit from Klang. The focus is on identifying areas where the tool can deliver tangible value, particularly for lawyers in meeting-intensive practice areas.

I would strongly recommend conducting a thorough pilot program with key stakeholders to demonstrate the platform's value and ensure smooth adoption from the start. It's often better to start with a smaller team and then step-by-step implement the tool further in the organization.

Klang for legal practice

Want to learn more about how Klang can help lawyers work more efficiently with documentation, analysis, and case preparation? Learn more about how Klang works for lawyers.

Klang helps you document conversations with the precision required in legal practice—without adding more to your plate.